Hunts and Cambs 01223 233047
Peterborough 01733 553166

Hunts and Cambs 01223 233047
Peterborough 01733 553166

Client Survey Results 2015

CCC - still providing excellent service to counselling clients since 1978

According to the most recent survey of those who received counselling support from Cambridgeshire Consultancy in Counselling in 2015, over 94% of those who responded are satisfied with the service they have received.  Clients were asked to respond anonymously to questions about their counsellor and how they had helped them to address their problems.  The survey asked clients to rate their experience in terms of:

  • the arrangements and how quickly they were seen by a counsellor after their initial contact with CCC
  • how comfortable they felt with their counsellor and how well their issues were understood
  • whether the client had understood their situation better after the counselling sessions
  • whether the client was able to make positive changes to their situation after the counselling sessions

 

Clients were also invited to comment freely about the service and care they received.  Here are just a few:

 

"My counsellor saved my life.  I wouldn't hesitate going back to see her."

"I just want to say thank you to my counsellor who has helped me so much.  I see things in a different perspective now and I hope the 'tools' she has given me will help me to move forward  and not look back."

"My counsellor was easy to connect with and talk to.  I felt listened to and respected.  I would really like to thank her for all her support and understanding."

"I felt it enormously helpful to discuss what happened with someone completely unconnected to the situation."

 

All of the above comments came from clients whose employer had funded their counselling sessions as part of their staff wellbeing responsibility.  Investing in counselling support for your staff reduces employee absence and strengthens company loyalty as well as providing a personal benefit to your team. 

 

If your organisation would like to support your workforce, contact our Business Development Manager - This email address is being protected from spambots. You need JavaScript enabled to view it. - 07906 878488

In these challenging times, when many people feel under excessive pressure at work and in their home lives, it is essential that people feel able to talk to someone, who will help them to put their issues into perspective and give them the tools and confidence to make positive changes to improve their situations.  CCC has worked with people in Cambridgeshire and the surrounding areas for nearly 40 years to enrich the lives of others, providing much needed support, either through their employer, or directly as a private client. 

 

If you are looking for support with any personal or work-related challenges, contact your nearest reception:

Cambridge - 01223 233047      or       Peterborough - 01733 553166

 

 If you are a qualified or part qualified counsellor who would like to become a member, we welcome you. 

CCC Membership

 

 

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