Hunts and Cambs 01223 233047
Peterborough 01733 553166

Hunts and Cambs 01223 233047
Peterborough 01733 553166

Here to help you!  CCC is a charity dedicated to removing the barriers to counselling by supporting everyone in the local community with face to face individual counselling sessions at affordable prices for all.

FAQs - General Frequently Asked Questions about CCC

Nearly all of our clients report that they have found counselling useful to help them identify their problem and ways to cope with it so it seems to offer at least some help to the majority of people.  It's not for everyone, but it's definitely worth a try.
At your initial assessment, your counsellor will discuss with you whether talking might be helpful for you – and if not, will help you to look for something else.

You will be asked whether you prefer to work with a male or female counsellor when you first make contact with our reception counsellor.

Having problems is part of being human. Many counsellors come into the work because of their experience of successfully resolving personal problems through therapy.

All CCC counsellors will have had their own experience of being a client and facing their demons as part of their training.

Therefore, although the counsellor may not have experienced the particular problem which you bring, they will all have had experience of being in distress and of seeking counselling help from another.

No, seeing a counsellor doesn't mean you are ill.

Our counsellors will not treat you as a sick person, but rather as someone going through a bad time.

Counsellors and psychiatrists deal with emotional and mental processes.

Psychiatrists are trained doctors who work largely through diagnosis of illness and then by prescribing a treatment, usually involving medication.

Counsellors are normally non-medically trained people who work by talking and encouraging you to find your own solutions.

Counsellors can, however, recognise the symptoms of severe mental distress and may suggest you seek medical help if this is appropriate.

Please contact us by phone or email to speak to our reception counsellor.  S/he will then allocate you to a counsellor who will meet with you to carry out an assessment. 

The number of counselling sessions depends on you as an individual and what you are bringing to counselling.   The assessment session will help you decide if counselling can help.  Usually you will start with six sessions and review after that. 

Speak to your employer to ensure that they are aware of your situation.  If the problem is becoming worse because of something happening at work, or is starting to have a negative impact on your work or attendance, your employer may wish to support you in seeking help.  You may have a Human Resources team or an Occupational Health Advisor who can work with you to ensure you have access to the support you need.

If your employer recognises that an independent counsellor could be beneficial and they are willing to fund this in order for you to access the support you need more quickly, ask them to contact our Business Development Manager for more information on how CCC may be able to help you.



Mental health is about how you feel about yourself, those around you and how you deal with the ups and downs that life brings.  It doesn't mean that you don't have problems, but good mental health means that you are resilient enough to deal with them in a positive way, applying the appropriate coping mechanisms and having a positive impact on your life and people around you.

A person may be diagnosed as having a mental health condition when they have disabling psychological symptoms, an emotional or behavioural problem, or dysfunction in thinking, acting or feeling.  All of these can cause distress and may lead to problems in functioning in the world and daily life.

  • Anxiety
  • Depression
  • Panic attacks
  • Phobias
  • Obsessive Compulsive Disorders
  • Post-natal Depression

The exact causes are not known.  Some people can inherit a genetic propensity towards a psychological condition, but for others it can be an emotional or psychological response to a particular event, or social conditioning, or a combination of all of those. 

Extreme stress can also trigger a person to change the way in which they would normally react to a particular situation, and may be temporary.

There is no single solution for all mental health conditions and an individual clinical assessment is essential.  However, depending on the type and severity of the condition, sufferers can learn to cope with, manage and improve their condition with or without pharmaceutical intervention.  This requires support from friends, family or a clinical professional to reduce the impact on daily life.

Counselling can help the sufferer to identify:

  • the nature of the problem
  • the triggers that provoke a negative emotional response
  • coping strategies to manage feelings and take responsibility for the condition
  • ways to deal with the condition in a positive way and reduce the impact on the individual and those around them
  • Encourage them to speak about their feelings either with a trusted and sympathetic friend or qualified professional
  • Emphasise that asking for help does not mean admitting failure
  • Reassure them that everyone goes through difficult patches from time to time and that having someone to share their problems with can help
  • Do not judge or blame them for the way that they are feeling
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